Is the data tied to the car by VIN or your email address?

Am I the only one trying to use this? I am surprised there are no replies.

Having been forced to update to the Toyota MyT app, the functionality is quite different. I have got most things to work but the trip data doesnt update for days at a time. It knows the live data, car position, lock status , fuel etc but not recent trips. It does know the current milage though. The ...